![]() ![]() ![]() The request failed due to a fatal device hardware error.Here is a list of symptoms when the external hard drive or other storage devices become inaccessible: Can I fix this issue without losing my files?"īeing different from an unrecognized external hard drive, the causes of the "external hard drive detected but cannot open" error seems to be more commonly discussed. My external hard drive detected but cannot open? I have so many important files on the drive, so I can't format the drive unless the files were safely restored. Instead, it shows up as an unknown device in Device Manager. "Recently, I connected my 64GB external hard drive to the computer, it didn't appear as normal in the 'My Computer' folder. Issue: My External Hard Drive Is Recognized But Won't Open
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